Long-term Collaboration: Jiwei’s Exceptional Quality and Service Cement Partnership with Turkish Client
Since 2017, Jiwei has cultivated a robust partnership with a Turkish client, marked by a continuous stream of orders spanning various product lines, including Tube-11 Vibrating Rod Level Switches and Cape-11 RF Admittance Level Switches. Over the course of nearly six years, this collaboration has evolved and expanded to encompass additional product series such as Tuning Fork Level Switches, Liquid Level Switches, and Rotary Paddle Switches.
The initial engagement stemmed from the Turkish client’s discovery of Jiwei via Google search, where they found that the technical specifications and performance metrics of Tube-11 Vibrating Rod Level Switches rivaled those of renowned competitors but at a more competitive price point. Intrigued, the client initiated a trial order, only to find that Jiwei’s products not only matched but exceeded European standards, surpassing initial expectations.
Crucially, Jiwei’s commitment to exceptional pre-sales and after-sales support played a pivotal role in fostering this enduring partnership. From addressing specific requirements such as confirming the length of the protective pole for RF Admittance Level Switches to providing customized drawings and offering comprehensive technical assistance, Jiwei consistently demonstrated its dedication to resolving challenges and exceeding customer expectations.
These exemplary levels of product quality and service have solidified Jiwei as the Turkish client’s trusted long-term partner for six years and counting, underscoring Jiwei’s reputation as a provider of superior solutions and support within the industry.